FAQ with Manhattan VIP Limo.
Manhattan VIP Limo has built a distinguished legacy by delivering top-notch services to the greater New York area since 1984. With decades of experience, we have meticulously gathered responses to your Frequently Asked Questions (FAQ). Our comprehensive FAQ section serves as a valuable resource, addressing common inquiries about our premium limousine services. However, if you can’t find the information you seek on our website or within the FAQ section, please feel free to reach out to us via phone or email. Our dedicated agents are committed to promptly addressing your queries and ensuring you receive the assistance you need.
Since its establishment in 1984, Manhattan VIP Limo has been dedicated to providing exceptional services to the greater New York area. With a rich history spanning over three decades, we have accumulated a wealth of knowledge and expertise in the industry. Our commitment to transparency and customer satisfaction is evident in the compilation of detailed answers to Frequently Asked Questions FAQ over the years. Should you not find the information you are looking for in our comprehensive FAQ section or on our website, we encourage you to contact us via phone +1 212 777-3847 or email info@manhattanviplimo.com. Our responsive agents are eager to assist and will promptly address any inquiries, ensuring you receive the highest level of service and information.
What are the different types of vehicles available for rental at Manhattan VIP Limo?
How can I make a reservation for a limousine or luxury car?
What is the cancellation policy for reservations made with Manhattan VIP Limo?
Are there any additional services or amenities offered by Manhattan VIP Limo?
What are the payment options available for renting a vehicle from Manhattan VIP Limo?
Before you book
Manhattan VIP™ Limo Van and Limo Rental
Where can I find your hourly rates?
Where can I find your hourly rates?
Our rates are by the hour (BTH) also known as A/D (as directed).
2 Hours minimum for (Sedans and SUV’s) on all days (Sunday to Saturday)
2 Hours minimum for (Sprinters) on weekdays (Monday to Thursday) 3 Hours minimum on weekends (Friday to Sunday)
3 Hours minimum for (Limousines) on weekdays (Monday to Thursday) 4 Hours minimum on weekends (Friday to Sunday)
All HOURLY RATES-BASED ON A GARAGE TO GARAGE TRAVEL TIME!!!
Do you have a Guarantee of Service?
After you have received your “Confirmation Number”, your car is guaranteed to be there waiting for you. (Reservation must be made at least 24 hour prior to the time of service and with a valid credit card.)
What is your credit card processing procedure?
Your card will not be charged until the day off the service. Prepayments can be arranged online for relatives or friends of the traveler
Before you travel
If I need to cancel a pick up, what are the requirements?
If I need to cancel a pick up, what are the requirements?
All cancellations must be made within 24 hours prior to your arrival. To avoid being charged you must cancel your reservation within 24 to 12 hours before service time. You must provide confirmation # for each reservation.
Email
info@manhattanviplimo.com your cancellation 24 hours
Phone
+1 212 777-3847 Cancellation 12 – 5 hours*
* Cancellations by phone only weekdays bet. 10am-8pm
Vehicles do you Accept you Provide
What if I am unable to arrive in time for a reservation “No Show”?
ALL no shows will be charged full rate. To avoid being charged you must:
1. Call 1-212-777-3VIP so that one of our dispatchers can get in touch with the driver and help you to locate each other.
2. Email
ifo@manhattanviplimo.com in the event your plans or flight have been changed.
In Airport
How will I know when my car has arrived and who is my driver?
Your uniformed driver (suite and tie) will be holding a sign containing your name, which will make it easier for you to find him. The “meet and greet” is a great way to be welcomed by our company.
If I have to wait for my car to arrive, will I be billed for my waiting time?
Our customers are privileged to free waiting time according to what type of car they have selected. Our operators checking all flights ETA’s (for delays or earlier arrivals).
Sedans – receive 30 minutes free on domestic and and 60 minutes free on international flights.
Limousines – receive 30 minutes free on domestic and 60 minutes free on international flights.
Vans – receive 30 minutes free on domestic and 60 minutes free on international flights.
Buses – receive 30 minutes free on domestic and 60 minutes free on international flights.
Van and Limo car limo service